Organizational Communication & Information Systems OCIS

CfP Artificial Intelligence-based Assistants Minitrack, HICSS54

  • 1.  CfP Artificial Intelligence-based Assistants Minitrack, HICSS54

    Posted 07-04-2020 03:34

    ***Apologies for cross-postings***

    Artificial Intelligence-based Assistants (AIA) Minitrack

    Internet and the Digital Economy Track, HICSS54

    Submission deadline: July 15, 2020 - 11 days to go


    Artificial Intelligence (AI) receives a high degree of attention due to recent progress in several areas such as image detection, translation, and decision support. Many companies expect to gain a competitive advantage from AI. Starting from decision support, the way in which AI supports digital processes is becoming more and more sophisticated. Assistants leverage AI in two primary ways. First, virtual personal assistants and chatbots, such as Amazon Alexa and Google Home, enable the interaction of human beings with machines by voice, replacing standard human-computer interaction via mouse, keyboard, and screen of an application. Second, AI-based assistants replace human beings interfacing two application systems. These kinds of AI-based assistants are also subsumed under the term Robotic Process Automation (RPA), handling interactions previously performed by humans to pair two application systems.

    AI--based assistants employ technologies such as natural language processing, predictive analytics, machine learning, as well as voice recognition and generation. They unlock business value through automating processes, intensifying customer interaction, reducing errors, and speeding up interactions to name a few. Following the understanding that information systems are socio-technical in nature, AI-based assistants should be framed as a step toward humanizing technology and work environments.


    The minitrack "Artificial Intelligence-based Assistants" shall promote the scientific exchange on AI-based Assistants for the Digital Economy. The minitrack shall enable researchers to present and discuss innovative approaches, methodologies, models, processes, etc. to design, implement, deploy, operate and optimize such assistants for the Digital Economy.

    Focus of the AIA-minitrack

    The minitrack deals with the following topics, but contributions may also be submitted on other topics.

    • Applications of Artificial Intelligence-based Assistants in the Digital Economy
    • Methods and models to design, develop, implement, deploy, manage and monitor artificial-intelligence-based assistants.
    • Methods, tools, and approaches to capture user behavior using techniques such as process mining to derive recommendations for actions.
    • New business models and processes based on Artificial Intelligence-based Assistants



    Rainer Schmidt

    Munich University of Applied, Germany


    Rainer Alt

    Leipzig University, Germany


    Alfred Zimmermann

    Reutlingen University, Germany


    Author information


    Publication of papers:

    Presented papers will be included in the Proceedings of HICSS-54


    Important Dates for Paper Submission

    July 15 | 11:59 pm HST: Paper submission deadline

    August 17 | 11:59 pm HST: Notification of Acceptance/Rejection

    September 4 | 11:59 pm HST: Deadline for authors to submit the revised version of papers accepted with mandatory changes (A-M)

    September 11: Notification of Acceptance/Rejection for A-M papers

    September 22: Deadline for authors to submit final manuscript for publication

    October 1: Deadline for at least one author of each paper to register for the conference

    Rainer Alt