Machine Learning, Artificial Intelligence, and Strategy: Research on the Importance of Complements
Session type: Presenter symposium
Format: Synchronous Live Open
Scheduled: Sunday, August 1, 12:00pm-1:30pm EDT
Program Session: 596
Sponsors: OCIS, STR, TIM
Link to the symposium: https://2021.aom.org/meetings/virtual/4K9yFLozs8hAxHNT3
Artificial intelligence (AI) and machine learning (ML) represent general purpose technologies that are rapidly diffusing among businesses. These technologies have the potential to transform industries and to impact the performance of firms. They also present important challenges for managers. Firms investing in general purpose technologies like AI require complements to realize value from them and to align with unique firm needs. In this symposium we bring together four papers that examine various aspects of the diffusion of impact of AI and ML in businesses and how these are affected by the presence of complements at the individual, organizational, and ecosystem level. Together these papers will shed new light on the implications of managerial decisions related to this important set of technologies.
Presentations and Authors
- Barriers to Growth in Developing AI (James Bessen (Boston University), Stephen Michael Impink (NYU), Lydia Reichensperger (Boston University), and Robert Seamans (NYU))
- Algorithm-Augmented Work Performance and Domain Experience: The Countervailing Forces of Ability and Aversion (Ryan Allen (Harvard University) and Prithwiraj Choudhury (Harvard University))
- The Power of Prediction: Predictive Analytics and Heterogeneous Firm Performance (Erik Brynjolfsson (Stanford University), Wang Jin (MIT), and Kristina McElheran (University of Toronto))
- How does labor mobility affect business adoption of a GPT? The case of machine learning (Ruyu Chen (Cornell University), Natarajan Balasubramanian (Syracuse University), and Chris Forman (Cornell University)
Discussant
Aija Leiponen, Cornell University
Organizers
- Natarajan Balasubramanian, Syracuse University
- Chris Forman, Cornell University
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Chris Forman
Cornell University
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