Domain Statement

Conflict Management Domain Statement

The nature and management of conflicts at the individual, group, organizational, institutional, interorganizational and societal level; power processes including influence, coalitions, coercion, deterrence, and persuasion; bargaining and negotiation, negotiator characteristics and behaviors; collaboration and competition; third party interventions (such as facilitation, arbitration, mediation); trust, trust violations, and trust repair; workplace mistreatment, distributive and procedural justice, restorative justice, and dispute resolution procedures. Major topics include application of the above conceptual foci to a wide variety of contexts including interpersonal conflict, team interactions, intercultural relations, organizational diversity, labor relations, workplace disputes, community conflict, and public policy development.