About Us

The Operations and Supply Chain Management Division focuses on the management of the processes that create and deliver products or services. In products, this consideration spans from raw material extraction to the end consumer. In services, this consideration includes all aspects of service delivery. Our tent includes product and service design, as well as the structure of the relevant supply chain. These processes are found in all organizations including profit and non-profit organizations. Conceptual, empirical, and methodological contributions are encouraged, as are cross-functional linkages and perspectives. The Academy of Management provides tremendous opportunities for these cross-functional linkages with the presence of many Division and Interest Groups which study overlapping problems and employ the same or similar theories.

 

Elected Committee Members

Division Chair (2022)
Sean Handley is an Associate Professor of Management Science at the University of South Carolina. Handley previously served on the faculty at the University of Notre Dame and Rutgers University. He obtained his PhD and MBA from The Ohio State University, and received his BS in Industrial Management from the University of Cincinnati. Prior to entering academics, Handley served in multiple operational and supply chain roles working for a logistics subsidiary of Honda Motor, CEVA Logistics (formerly CTI), and GE Aviation among others. Handley is teaching, or has taught, graduate and undergraduate courses on operations and supply chain management, process analytics, business statistics, and procurement management and global sourcing. Contact: sean.handley@moore.sc.edu.

Division Chair Elect and Sponsorship (2022)
Stephanie Eckerd is Associate Professor and Jerry and Suzanne Ratledge Professor in Supply Chain Management at the University of Tennessee, Knoxville. She holds a Ph.D. from Ohio State University, and researches behavioral operations and supply chain management, conducting research to achieve a better understanding of how social and psychological variables impact various aspects of buyer-supplier relationship management. Her articles have appeared in journals including the Journal of Business Logistics, Journal of Supply Chain Management, Journal of Purchasing and Supply Management, Journal of Operations Management and the International Journal of Operations and Production Management. Eckerd’s research has received numerous awards, including the 2017 Harold E. Fearon Best Paper Award at the Journal of Supply Chain Management and 2015 Chan Hahn Best Paper Winner at the Academy of Management. C
ontact: seckerd@utk.edu.

Program Chair (2022)
Kai Förstl is the Chair of Supply Chain Management at EBS Business School and Head of the EBS Executive School. His research interests include Reshoring and Insourcing, Behavioural Operations and Supply Chain Management, Supply Chain Management Teams and Sustainable Supply Chain Management. His work has been published in leading outlets such as Production and Operations Management, Journals of Supply Chain Management, International Journal of Operations and Production Management, and other scholarly and managerial outlets. He also serves as an associate editor and reviewer on numerous editorial review boards. Contact: Kai.Foerstl@ebs.edu.

PDW Chair (2022)
Veronica H. Villena is Associate Professor at the Department of Supply Chain Management at Arizona State University. Her research focuses on how companies engage their global supplier network to achieve economic, environmental, and social outcomes. She has worked with leading sustainability companies in the automotive, electronics, consumer product, pharmaceutical, fashion, and food sectors on how they can diffuse their environmental and social practices to their first-, second-, and third-tier suppliers. Her research explores the challenges companies face in cascading their environmental and social requirements to these upstream suppliers. It also provides insights into suppliers’ constraints in and reasons for not fulfilling such requirements. Her work has been published in leading journals such as Journal of Operations ManagementProduction and Operations ManagementJournal of Supply Chain Management, Decision Sciences, and Harvard Business Review. Contact: vhvillena@asu.edu.

Rachna Shah Past Division Chair (2021)
Rachna Shah is an Associate Professor in Supply Chain and Operations Department at Carlson School of Management, University of Minnesota. She is globally recognized for her research in lean operations both in manufacturing and service industries, and has published in leading operations management journals including Management Science, Manufacturing and Service Operations Management, and Journal of Operations Management. She has been recognized with a number of awards, including the prestigious “Shingo Award for Excellence in Research” and the “Wickham Skinner Early Career Research Accomplishment Award”. Her current research leverages her knowledge of lean and waste-eliminating, problem-solving culture in identifying effectiveness of inspections and causes of quality failures, in automotive, medical device and pharmaceutical industries, and healthcare delivery in hospitals and nursing homes. Her research on product recalls is being used by the Federal Drug Administration and Fortune 500 companies to redesign the production and recall processes. Rachna serves as the senior editor in two departments for the POM journal and as the department editor for the Decision Science Journal. She also serves in leadership roles in several professional societies. She recently received Fulbright Scholarship for a three year term (2017-2020). Rachna received her PhD and MBA/MHA from The Ohio State University. Contact: shahx024@umn.edu.

General Committee Members

Ed Bernardes

Treasurer
Ednilson Bernardes (West Virginia University) holds a technical degree in Aeronautics, a Bachelor’s degree in Management with emphasis in operations, a Master’s degree with emphasis in operations, innovation and technology management, and a Ph.D. degree from the Supply Chain and Operations Management Department of the University of Minnesota. He started his career with the Brazilian Air Force, where he worked on the execution side as an air crew member, and on the planning side of logistics and air transportation at the operational level. His responsibilities included inventory management, scheduling, project management, relationship with internal suppliers, and air crew training. Contact: Ednilson.Bernardes@mail.wvu.edu.

Communications Coordinator and Membership Committee
Desirée van Dun is Assistant Professor at the University of Twente. She obtained her Ph.D. (cum laude) in Operations Management and Organizational Behavior at the University of Twente.
Van Dun's PhD dissertation won the international 2015 Emerald/EFMD Outstanding Doctoral Research Award in the Operations and Production Management category and the University of Twente Best PhD Award 2016. She has also 10 years of lean management consulting experience, primarily in the service industry. Her (research) interests include lean/agile management, industry 4.0, leadership, industrial and organizational psychology, organizational behavior, and change management. Her work has appeared in International Journal of Operations & Production Management, European Management Journal, International Review of Industrial and Organizational Psychology (currently: Journal of Organizational Behavior), Journal of Manufacturing Technology Management, etc. Contact: d.h.vandun@utwente.nl.

Iuri Garvonski Webmaster
Iuri Gavronski is an Associate Professor at the Graduate Program, UNISINOS University, Business School. His current work is comprised of research, teaching, and service. His research interests are the challenges global firms face when dealing with different sustainability requirements for their multiple markets and multiple operations' and suppliers' locations. Currently, Gavronski is also Adjunct Researcher at Ivey Business School at Western University. Contact: igavronski@unisinos.br.
Newsletter Editor
Henrik Franke is a postdoctoral researcher at the Chair of Production and Operations Management of the Swiss Federal Institute of Technology (ETH Zurich). He obtained his doctorate at EBS University (Wiesbaden) in 2019, worked as researcher at the German Graduate School of Management and Law (Heilbronn), and was a visiting researcher at Indiana University (Indianapolis) in 2018. He holds a graduate degree in business administration (EBS University) and an under-​graduate degree in industrial engineering (University of Wuppertal). His research focuses on how behavior affects decisions regarding firms’ operations and supply chains. He serves as editorial review board member for the the Journal of Supply Chain Management, the International Journal of Operations and Production Management, and the Journal of Purchasing and Supply Management. Contact: hfranke@ethz.ch.

Doctoral & Junior Faculty Consortium Coordinator (2021-2022)
John Aloysius is a Professor and the Oren Harris chair in logistics in the Supply Chain Management Department of the Walton College of Business. He is or has been an active participant in professional organizations such as the council of supply chain management professionals (CSCMP), the decision sciences institute (DSI), the institute for operations research and the management sciences (INFORMS), the production and operations management society (POMS), and the society for judgment and decision making (SJDM). He has served as the president of the POMS College of Behavioral Operations. He serves on the promotion and tenure, and the research and human subjects committees of the Walton College as well as the research council and institutional review board of the University of Arkansas. Contact: jaloysius@walton.uark.edu.

Doctoral & Junior Faculty Consortium Coordinator (2022-2023)
Maricela Arellano Caro is an Assistant Professor at the Department of Logistics and Operations Management, HEC Montréal. Previously she was a postdoc at the Chair of Production and Operations Management of the Swiss Federal Institute of Technology (ETH Zurich). She obtained her doctoral degree in Administration from HEC Montréal in 2017. She had earned her BSc in Industrial Engineering from the Universidad de Lima in Peru and her MSc in Operations Management from HEC Montréal in Canada. Her research focuses on socio-cognition in the management of production know-how. She is particularly interested in how operations managers’ agency influences the creation, implementation, maintaining and sharing of production know-how in global production networks
. Her work is published in Journal of Operations Management, Journal of Manufacturing Technology Management, and Production, Planning & Control. Contact: maricela-connie.arellano-caro@hec.ca.

Membership Committee
Sherwat Elwan Ibrahim is an Associate Professor of Operations Management at The American University in Cairo (AUC) and the MBA program director at AUC School of Business. She serves as the founding Vice-Chair for PRME Chapter Africa of the UN. Sherwat holds a Master’s and Ph.D. in Technology Management from Stevens Institute of Technology. She has several publications in prestigious journals including Journal of Economic Geography, Africa Journal of Management, Journal of Global Operations and Strategic Sourcing, Journal of Manufacturing Technology Management, and Management Decision and has been jointly awarded the Ted Eschenbach prize for Best paper in Engineering Management Journal, and the “Bright idea” award, for her paper in New Jersey Publications. Her current research interests include global value chains, sustainable supply chain management, responsible sourcing, supplier governance, and supply chain technology adoption. Contact: Sherwat@aucegypt.edu.