The Chan Hahn Best Paper Award is given to the best paper presented as part of the OSCM Division conference program.
Papers for this award are assessed on the following criteria:
- Significance of the paper to the field of Operations and Supply Chain Management (OSCM);
- The extent to which the paper is interesting and managerially relevant;
- Theoretical contribution to OSCM;
- Use of appropriate methodological rigor;
- Clarity of writing and/or presentation.
Finalists for the award are selected by the OSCM Division Program Chair based on the ratings and comments received from AOM conference reviewers.
The award winner is then chosen from these finalist papers by an independent committee following a blind review process.
2023 Chan Hahn Best Paper Award
Winner: Last-Minute Coordination Between Warehouses: An Empirical Analysis in E-Commerce
Kedong Chen, Old Dominion University, USA; Hung-Chung Su, University of Michigan-Dearborn, USA; Kevin Linderman, Penn State University, USA; William Li, Shanghai Jiao Tong University, China
Finalists:
Budget Uplifting in Capital Projects: A Theoretical Model of Joint Value Production
Yongcheng Fu, Tianjin University; Nuno Gil, Manchester Business School
Towards an Ecosystem Approach to Supply Chain Reconfiguration: An Explorative Case Study on the VCUK
2023 Chan Hahn Best Paper Award Winner Feature
Congratulations Kedong and the team on winning this award! What motivated you to conduct this award-winning research?
I am deeply honored to receive this award. The company in this study is a leading e-commerce logistics management company in China. I had the privilege to immerse myself in the company years during my Ph.D. to better ground my research. I visited their warehouses and observed both the routine and non-routine work that warehouse managers confront. Last-minute coordination occurs when managers need to adjust supply (products in stock) due to emergent changes in demand (consumer orders). However, research has not examined the effects of this last-minute improvisation. My co-authors and I were motivated to understand how warehouses adapt to local contingencies by engaging in last-minute coordination and how this practice affects the operational efficiency of the individual warehouses and the overall network of warehouses.
What is the most interesting outcome of your awarded AOM paper?
We are excited to share two findings from the research. First, last-minute coordination reduces individual warehouses' operational efficiency. However, this negative effect may be mitigated at the network level when the overall structure of coordination among the warehouses is more centralized. This has implications for managing the tension between individual and collective interests, a long-standing global-local tension in operations. Second, we characterize the evolution of the last-minute coordination network. We show that increased demand uncertainty reinforces the existing structure of the last-minute coordination network. This network dynamics perspective adds to prior studies on static networks and furthers our understanding of how warehouses interact and adapt to emergent situations.
What are your future plans? How will you continue this work?
We received constructive feedback at the 2023 AOM Annual Meeting. This feedback will help improve the manuscript and help reach a broader audience. We plan to continue our research on improvised activities (possibly in other kinds of organizations and/or other phases in e-commerce logistics). We hope to provide more insights to researchers and practitioners and hope this work can stimulate more interest in empirical research on e-commerce logistics.
Past Chan Hahn Best Paper Awards
2022 Kevin Lau and David Bendig: "Go Bold or Go Home: Measuring the Effect of Industry 4.0 Implementation on Firm Performance" 2021 Yingchao Lan, Deepa Wani, Aravind Chandrasekaran: "Ancillary Cost Implications of Multisiting and Organizational Boundary Spanning During Healthcare"
2020 Veronica Haydee Villena, Miriam Michiko Wilhelm, Chengyong Xiao: "Untangling Drivers for Supplier Environmental and Social Responsibility"
2019 Arunachalam Narayanan, Alan Mackelprang, Manoj Malhotra: "Effect of Capacity and Flexibility Constraints on Bullwhip Effect in Supply Chains"
2018 Siqi Ma, John Aloysius, Li Hao: "Gender Pairing and Cooperative Behavior: An Experimental Study"
2017 Christoph Bode, Maximilian Merath: “Supply Disruption Management: The Early Bird Catches the Worm, but the Second Mouse Gets the Cheese?”
2016 Veronica H. Villena, Li Cheng “The Benefits and Downsides of Common Supply Chain Partners”
2015 Stephanie Eckerd, Sean Handley: “To Err is Human: A Model of Interorganizational Violations and Repair”
2014 John Gray, Sean Handley: “Managing Contract Manufacturer Quality when Product Testability is Low”
2013 Jeremy Kovach, Manpreet Hora: “Firm Performance in Dynamic Environments: The Role of Operational Slack and Operational Flexibility”
2012 John Gray, Gopesh Anand, Aleda Roth: “ISO 9000 as a Best Practice Intervention: An Empirical Examination”
2011 Anand Gopal, Manu Goyal, Serguei Netessine, Matthew Reindorp: “Impact of New Product Introduction on Plant Productivity”
2010 Dayna Simpson: “Organizational Information Gathering and Recycling Performance Outcomes”
2009 Rob Klassen, Markus Biehl: “Toward Assessing Financial Returns from Green Structural and Infrastructural Expenditures”
2008 Mile Terziovski and Shyong Wai Foon (U. of Melbourne)
2007 Xiande Zhao, Baofeng Huo, Jeff Hoi Yan Yeung (Chinese U. Hong Kong), and Barbara B. Flynn (Indiana)
2006 Xingxing Zu, Lawrence Fredendall, Tina Robbins (Clemson U.)
2007 None
2005 Ravi Kathuria (Chapman University)
2004 Adrian Choo (RPI), Kevin Lindermand (Minnesota) and Roger Schroeder (Minnesota)
2003 Mark Pagell (Oregon State) and Daniel Krause (Arizona State)
2002 None
2001 Mark Pagell and Chwen Sheu (Kansas State University)
2000 Morgan Swink and Dongsong Zeng (Michigan State University)
1999 Mohan Tatikonda (UNC) and Stephen Rosenthal (Boston U)
1998 Shaker Zahra (Georgia State University), Anders Nielsen (Aalborg University)
1997 1. Ken Boyer (DePaul University) / 2. Robert D. Klassen (University of Western Ontario) (two awards)
1996 Larry Menor, Aleda Roth and Charlotte Manson (UNC)
1995 Kim Bates (New York University) and Jim Flynn (Iowa State University)