Discussion: View Thread

  • 1.  email surveys

    Posted 02-03-2006 12:35
    Dear fellow members of GDO,
     
    I am planning to conduct a survey that asks people about their experiences with work/family accommodations in their workplace.  I also hope to follow up with some interviews, but the survey will be the initial contact with individuals.  I am wondering if anyone has any advice or warnings (or citations of relevant studies) about doing a survey via email.  I have always utilized snail mail in the past, but I note that internet surveys seem to be on the rise.  Are journals concerned about reliability and validity of data gathered in this way?  Are there pitfalls I should be aware of?
     
    Thanks for any help.  I will post a digest of responses to the list.
     
    Janet Romaine
    Associate Professor
    Department of Economics and Business
    Saint Anselm College
    Manchester, NH
    -----Original Message-----
    From: Gender & Diversity in Organizations Division Listserv [mailto:GDO-L@AOMLISTS.PACE.EDU]On Behalf Of Bell, Myrtle P
    Sent: Friday, February 03, 2006 8:47 AM
    To: GDO-L@AOMLISTS.PACE.EDU
    Subject: Equal Opportunities International Call for Submissions

    Hello GDO Members:

     

    Equal Opportunities International, with a new editor and editorial team, is committed to becoming a home for excellent research papers on equality, diversity, and inclusion and the journal of choice for scholars in the field.  The EOI editor, Mustafa Ozbilgin, Finola Kerrigan (Book Reviews editor), the editorial board, and I (Professional Insights editor) are focusing on scholarly rigor, increased citations, and improved status of the journal. Its new publisher, Emerald, is committed to supporting the GDO division as well.  Please see the link below for information on the journal, its new editorial board (including scholars from 21 countries), and its goals:

     

     https://ozbilgin.sslpowered.com/calls/Equal%20Opportunities%20International.pdf

     

    If you have problems opening the link, cut and paste it to your browser.

     

    We hope you will consider submitting your best gender and diversity work to EOI and look forward to receiving your submissions. Please forward this information about EOI to other lists and organizations whose members may be interested.  If you have questions about EOI or a submission, rather than replying to the GDO list, please contact the editor directly at m.ozbilgin@qmul.ac.uk or me at mpbell@uta.edu

     

    Best regards,

    Myrtle

     

    Myrtle P. Bell, Ph.D.
    Associate Professor of Management
    University of Texas at Arlington
    Box 19467
    Arlington TX 76019-0467
    Ph:  817 272-3857


  • 2.  email surveys

    Posted 02-04-2006 08:34
    Dear Dr. Romaine,

    I ran across a company called something like ZOOMERANG in Menlo Park or thereabouts in California...you can probably find them on Google.  The company specialized in doing surverys for academics and others.

    I'm a doctoral student at NOVA Southeastern University, W. Huizenga School of Business and Entrepreneurship, and am at the beginning stages of writing my dissertation but did some research with the past 2 years on surveys (I have to do one for for about 3,000 engineers). The problem I've run into is two-fold and for me, a bit discouraging, but I'll share with you since you asked for pitfalls (although I recognize that you may have thought of these already).

    1. People don't like to respond to surveys if they don't know the person sending it AND worry about how the information they relate will be used.

    2. I had called Zoomerang and they seemed reliable (and one of my former classmates recommended the company (but can't recall how much they charge).

    3. I will be purchasing mailing list from some of the professional engineering associations...(a) the associations don't give out email addresses....(b) some associations are even getting skittish about even selling mailing lists nowadays with all the scams. My university tells me that I must show proof of where I got my mailing lists....I guess this rule has to do with ensuring integrity of the process, and the School doesn't want to impair its accreditation.  Interestingly, even though I belong to many engineering associations, I can't just use the membership directories from these groups....have to buy the mailing lists.

    Sincerely,

    Linda Force









  • 3.  email surveys

    Posted 02-05-2006 13:49

    Zoomerang charges about $300 for a year's subscription, enabling you to have use of their software and website.  If you want to use their members to sample, they charge another fee on top of that to send a request out to their members who respond to surveys based on interest area and an incentive system.  I plan on using Zoomerang as part of my sampling plan for a study I'm doing on email sexual harassment so I'll be happy to share once I learn more about the results.  I had a doctoral student do some pre-testing of instruments on Zoomerang with success.

     

    My doctoral student used an on-line survey for her diss and one thing she found is that she couldn't control who had access to the web address.  E.g. she offered a $50 prize if people responded...she recruited people in <st1:state w:st="on">Louisiana</st1:state>, <st1:state w:st="on"><st1:place w:st="on">Texas</st1:place></st1:state>, and NY (based on a company she was using and geographic availability).  One prize winner lived in <st1:state w:st="on"><st1:place w:st="on">North Carolina</st1:place></st1:state>!!!  How in the heck did they learn about the survey???  So you don't have control over that sort of thing.  If certain demographics are important to you, that may be an issue...but if it doesn't matter where they are from, I think it might be a non-issue.

     

    Robyn

     

    Robyn A. Berkley, Ph.D.

    Rensselaer Polytechnic Institute

    <st1:place w:st="on"><st1:placename w:st="on">Lally</st1:placename> <st1:placetype w:st="on">School</st1:placetype></st1:place> of Mgmt & Technology

    <st1:city w:st="on"><st1:place w:st="on">Pittsburgh</st1:place></st1:city> #1122

    <st1:street w:st="on"><st1:address w:st="on">110 8th Street</st1:address></st1:street>

    <st1:place w:st="on"><st1:city w:st="on">Troy</st1:city>, <st1:state w:st="on">NY</st1:state>  <st1:postalcode w:st="on">12180</st1:postalcode></st1:place>

    (518) 276-2342

     


    From: Gender & Diversity in Organizations Division Listserv [mailto:GDO-L@AOMLISTS.PACE.EDU] On Behalf Of LFORCE719@AOL.COM
    Sent: Saturday, February 04, 2006 8:34 AM
    To: GDO-L@AOMLISTS.PACE.EDU
    Subject: Re: email surveys

     

    Dear Dr. Romaine,

    I ran across a company called something like ZOOMERANG in <st1:city w:st="on">Menlo Park</st1:city> or thereabouts in <st1:state w:st="on"><st1:place w:st="on">California</st1:place></st1:state>...you can probably find them on Google.  The company specialized in doing surverys for academics and others.

    I'm a doctoral student at <st1:place w:st="on"><st1:placename w:st="on">NOVA</st1:placename> <st1:placename w:st="on">Southeastern</st1:placename> <st1:placetype w:st="on">University</st1:placetype></st1:place>, W. Huizenga School of Business and Entrepreneurship, and am at the beginning stages of writing my dissertation but did some research with the past 2 years on surveys (I have to do one for for about 3,000 engineers). The problem I've run into is two-fold and for me, a bit discouraging, but I'll share with you since you asked for pitfalls (although I recognize that you may have thought of these already).

    1. People don't like to respond to surveys if they don't know the person sending it AND worry about how the information they relate will be used.

    2. I had called Zoomerang and they seemed reliable (and one of my former classmates recommended the company (but can't recall how much they charge).

    3. I will be purchasing mailing list from some of the professional engineering associations...(a) the associations don't give out email addresses....(b) some associations are even getting skittish about even selling mailing lists nowadays with all the scams. My university tells me that I must show proof of where I got my mailing lists....I guess this rule has to do with ensuring integrity of the process, and the School doesn't want to impair its accreditation.  Interestingly, even though I belong to many engineering associations, I can't just use the membership directories from these groups....have to buy the mailing lists.

    Sincerely,

    Linda Force








  • 4.  email surveys

    Posted 02-06-2006 07:59
    Hi, Linda,
     
    That is truly discouraging.  I wish you the best of luck with the dissertation.  I am hoping to use a sample of alums from the college where I teach, which might address some of the trust and confidentiality issues.
     
    Janet
    -----Original Message-----
    From: Gender & Diversity in Organizations Division Listserv [mailto:GDO-L@AOMLISTS.PACE.EDU]On Behalf Of LFORCE719@AOL.COM
    Sent: Saturday, February 04, 2006 8:34 AM
    To: GDO-L@AOMLISTS.PACE.EDU
    Subject: Re: email surveys

    Dear Dr. Romaine,

    I ran across a company called something like ZOOMERANG in Menlo Park or thereabouts in California...you can probably find them on Google.  The company specialized in doing surverys for academics and others.

    I'm a doctoral student at NOVA Southeastern University, W. Huizenga School of Business and Entrepreneurship, and am at the beginning stages of writing my dissertation but did some research with the past 2 years on surveys (I have to do one for for about 3,000 engineers). The problem I've run into is two-fold and for me, a bit discouraging, but I'll share with you since you asked for pitfalls (although I recognize that you may have thought of these already).

    1. People don't like to respond to surveys if they don't know the person sending it AND worry about how the information they relate will be used.

    2. I had called Zoomerang and they seemed reliable (and one of my former classmates recommended the company (but can't recall how much they charge).

    3. I will be purchasing mailing list from some of the professional engineering associations...(a) the associations don't give out email addresses....(b) some associations are even getting skittish about even selling mailing lists nowadays with all the scams. My university tells me that I must show proof of where I got my mailing lists....I guess this rule has to do with ensuring integrity of the process, and the School doesn't want to impair its accreditation.  Interestingly, even though I belong to many engineering associations, I can't just use the membership directories from these groups....have to buy the mailing lists.

    Sincerely,

    Linda Force









  • 5.  email surveys

    Posted 02-06-2006 08:04
    Thanks, Robyn.  At the moment, I'm not planning to use a survey company.  I think I'll have better control over the sample and data by doing it myself, and I'm not so concerned with sample size (initially,  at least).  However, I'd be very interested to hear about your experience with the SH survey.
     
    Janet
    -----Original Message-----
    From: Gender & Diversity in Organizations Division Listserv [mailto:GDO-L@AOMLISTS.PACE.EDU]On Behalf Of Berkley, Robyn
    Sent: Sunday, February 05, 2006 1:49 PM
    To: GDO-L@AOMLISTS.PACE.EDU
    Subject: Re: email surveys

    Zoomerang charges about $300 for a year's subscription, enabling you to have use of their software and website.  If you want to use their members to sample, they charge another fee on top of that to send a request out to their members who respond to surveys based on interest area and an incentive system.  I plan on using Zoomerang as part of my sampling plan for a study I'm doing on email sexual harassment so I'll be happy to share once I learn more about the results.  I had a doctoral student do some pre-testing of instruments on Zoomerang with success.

     

    My doctoral student used an on-line survey for her diss and one thing she found is that she couldn't control who had access to the web address.  E.g. she offered a $50 prize if people responded...she recruited people in <st1:state w:st="on">Louisiana</st1:state>, <st1:state w:st="on"><st1:place w:st="on">Texas</st1:place></st1:state>, and NY (based on a company she was using and geographic availability).  One prize winner lived in <st1:state w:st="on"><st1:place w:st="on">North Carolina</st1:place></st1:state>!!!  How in the heck did they learn about the survey???  So you don't have control over that sort of thing.  If certain demographics are important to you, that may be an issue...but if it doesn't matter where they are from, I think it might be a non-issue.

     

    Robyn

     

    Robyn A. Berkley, Ph.D.

    Rensselaer Polytechnic Institute

    <st1:place w:st="on"><st1:placename w:st="on">Lally</st1:placename> <st1:placetype w:st="on">School</st1:placetype></st1:place> of Mgmt & Technology

    <st1:city w:st="on"><st1:place w:st="on">Pittsburgh</st1:place></st1:city> #1122

    <st1:street w:st="on"><st1:address w:st="on">110 8th Street</st1:address></st1:street>

    <st1:place w:st="on"><st1:city w:st="on">Troy</st1:city>, <st1:state w:st="on">NY</st1:state>  <st1:postalcode w:st="on">12180</st1:postalcode></st1:place>

    (518) 276-2342

     


    From: Gender & Diversity in Organizations Division Listserv [mailto:GDO-L@AOMLISTS.PACE.EDU] On Behalf Of LFORCE719@AOL.COM
    Sent: Saturday, February 04, 2006 8:34 AM
    To: GDO-L@AOMLISTS.PACE.EDU
    Subject: Re: email surveys

     

    Dear Dr. Romaine,

    I ran across a company called something like ZOOMERANG in <st1:city w:st="on">Menlo Park</st1:city> or thereabouts in <st1:state w:st="on"><st1:place w:st="on">California</st1:place></st1:state>...you can probably find them on Google.  The company specialized in doing surverys for academics and others.

    I'm a doctoral student at <st1:place w:st="on"><st1:placename w:st="on">NOVA</st1:placename> <st1:placename w:st="on">Southeastern</st1:placename> <st1:placetype w:st="on">University</st1:placetype></st1:place>, W. Huizenga School of Business and Entrepreneurship, and am at the beginning stages of writing my dissertation but did some research with the past 2 years on surveys (I have to do one for for about 3,000 engineers). The problem I've run into is two-fold and for me, a bit discouraging, but I'll share with you since you asked for pitfalls (although I recognize that you may have thought of these already).

    1. People don't like to respond to surveys if they don't know the person sending it AND worry about how the information they relate will be used.

    2. I had called Zoomerang and they seemed reliable (and one of my former classmates recommended the company (but can't recall how much they charge).

    3. I will be purchasing mailing list from some of the professional engineering associations...(a) the associations don't give out email addresses....(b) some associations are even getting skittish about even selling mailing lists nowadays with all the scams. My university tells me that I must show proof of where I got my mailing lists....I guess this rule has to do with ensuring integrity of the process, and the School doesn't want to impair its accreditation.  Interestingly, even though I belong to many engineering associations, I can't just use the membership directories from these groups....have to buy the mailing lists.

    Sincerely,

    Linda Force








  • 6.  email surveys

    Posted 02-06-2006 09:13

    I'll keep you posted!

     

    Robyn

     

    Robyn A. Berkley, Ph.D.

    Rensselaer Polytechnic Institute

    <st1:place w:st="on"><st1:placename w:st="on">Lally</st1:placename> <st1:placetype w:st="on">School</st1:placetype></st1:place> of Mgmt & Technology

    <st1:city w:st="on"><st1:place w:st="on">Pittsburgh</st1:place></st1:city> #1122

    <st1:street w:st="on"><st1:address w:st="on">110 8th Street</st1:address></st1:street>

    <st1:place w:st="on"><st1:city w:st="on">Troy</st1:city>, <st1:state w:st="on">NY</st1:state>  <st1:postalcode w:st="on">12180</st1:postalcode></st1:place>

    (518) 276-2342

     


    From: Gender & Diversity in Organizations Division Listserv [mailto:GDO-L@AOMLISTS.PACE.EDU] On Behalf Of Janet Romaine
    Sent: Monday, February 06, 2006 8:04 AM
    To: GDO-L@AOMLISTS.PACE.EDU
    Subject: Re: email surveys

     

    Thanks, Robyn.  At the moment, I'm not planning to use a survey company.  I think I'll have better control over the sample and data by doing it myself, and I'm not so concerned with sample size (initially,  at least).  However, I'd be very interested to hear about your experience with the SH survey.

     

    Janet

    -----Original Message-----
    From: Gender & Diversity in Organizations Division Listserv [mailto:GDO-L@AOMLISTS.PACE.EDU]On Behalf Of <st1:city w:st="on"><st1:place w:st="on">Berkley</st1:place></st1:city>, Robyn
    Sent: Sunday, February 05, 2006 1:49 PM
    To: GDO-L@AOMLISTS.PACE.EDU
    Subject: Re: email surveys

    Zoomerang charges about $300 for a year's subscription, enabling you to have use of their software and website.  If you want to use their members to sample, they charge another fee on top of that to send a request out to their members who respond to surveys based on interest area and an incentive system.  I plan on using Zoomerang as part of my sampling plan for a study I'm doing on email sexual harassment so I'll be happy to share once I learn more about the results.  I had a doctoral student do some pre-testing of instruments on Zoomerang with success.

     

    My doctoral student used an on-line survey for her diss and one thing she found is that she couldn't control who had access to the web address.  E.g. she offered a $50 prize if people responded...she recruited people in <st1:state w:st="on">Louisiana</st1:state>, <st1:place w:st="on"><st1:state w:st="on">Texas</st1:state></st1:place>, and NY (based on a company she was using and geographic availability).  One prize winner lived in <st1:place w:st="on"><st1:state w:st="on">North Carolina</st1:state></st1:place>!!!  How in the heck did they learn about the survey???  So you don't have control over that sort of thing.  If certain demographics are important to you, that may be an issue...but if it doesn't matter where they are from, I think it might be a non-issue.

     

    Robyn

     

    Robyn A. Berkley, Ph.D.

    Rensselaer Polytechnic Institute

    <st1:place w:st="on"><st1:placename w:st="on">Lally</st1:placename> <st1:placetype w:st="on">School</st1:placetype></st1:place> of Mgmt & Technology

    <st1:place w:st="on"><st1:city w:st="on">Pittsburgh</st1:city></st1:place> #1122

    <st1:street w:st="on"><st1:address w:st="on">110 8th Street</st1:address></st1:street>

    <st1:place w:st="on"><st1:city w:st="on">Troy</st1:city>, <st1:state w:st="on">NY</st1:state>  <st1:postalcode w:st="on">12180</st1:postalcode></st1:place>

    (518) 276-2342

     


    From: Gender & Diversity in Organizations Division Listserv [mailto:GDO-L@AOMLISTS.PACE.EDU] On Behalf Of LFORCE719@AOL.COM
    Sent: Saturday, February 04, 2006 8:34 AM
    To: GDO-L@AOMLISTS.PACE.EDU
    Subject: Re: email surveys

     

    Dear Dr. Romaine,

    I ran across a company called something like ZOOMERANG in <st1:city w:st="on">Menlo Park</st1:city> or thereabouts in <st1:place w:st="on"><st1:state w:st="on">California</st1:state></st1:place>...you can probably find them on Google.  The company specialized in doing surverys for academics and others.

    I'm a doctoral student at <st1:place w:st="on"><st1:placename w:st="on">NOVA</st1:placename> <st1:placename w:st="on">Southeastern</st1:placename> <st1:placetype w:st="on">University</st1:placetype></st1:place>, W. Huizenga School of Business and Entrepreneurship, and am at the beginning stages of writing my dissertation but did some research with the past 2 years on surveys (I have to do one for for about 3,000 engineers). The problem I've run into is two-fold and for me, a bit discouraging, but I'll share with you since you asked for pitfalls (although I recognize that you may have thought of these already).

    1. People don't like to respond to surveys if they don't know the person sending it AND worry about how the information they relate will be used.

    2. I had called Zoomerang and they seemed reliable (and one of my former classmates recommended the company (but can't recall how much they charge).

    3. I will be purchasing mailing list from some of the professional engineering associations...(a) the associations don't give out email addresses....(b) some associations are even getting skittish about even selling mailing lists nowadays with all the scams. My university tells me that I must show proof of where I got my mailing lists....I guess this rule has to do with ensuring integrity of the process, and the School doesn't want to impair its accreditation.  Interestingly, even though I belong to many engineering associations, I can't just use the membership directories from these groups....have to buy the mailing lists.

    Sincerely,

    Linda Force







  • 7.  email surveys

    Posted 02-09-2006 14:10
    Hi, GDO members:

    I have received a number of generous and informative responses to my query about email surveys. I will try to summarize most of them in a digest, but I thought I would forward those that had attachments (I hope the attachment survives the forwarding process).

    Thanks to all who offered help; I now feel much more confident about going forward.

    janet

    -----Original Message-----
    From: Lisa T. Stickney [mailto:lts@temple.edu]
    Sent: Friday, February 03, 2006 7:55 PM
    To: Janet Romaine
    Subject: Re: email surveys


    Hi Janet,

    About 2 or 3 years ago, Alison Watts, a clasmate, put
    together the attached summary on survey research. I'm sure
    she'd be happy to know that it's being put to good use (with
    due credit of course). Good luck with your work.

    Best,
    Lisa

    Lisa T. Stickney
    Ph.D. Candidate
    The Fox School of Business
    and Management
    Temple University


    ---- Original message ----
    >Date: Fri, 3 Feb 2006 12:35:16 -0500
    >From: Janet Romaine <JRomaine@ANSELM.EDU>
    >Subject: Re: email surveys
    >To: GDO-L@AOMLISTS.PACE.EDU
    >
    > Dear fellow members of GDO,
    >
    > I am planning to conduct a survey that asks people
    > about their experiences with work/family
    > accommodations in their workplace. I also hope to
    > follow up with some interviews, but the survey will
    > be the initial contact with individuals. I am
    > wondering if anyone has any advice or warnings (or
    > citations of relevant studies) about doing a survey
    > via email. I have always utilized snail mail in the
    > past, but I note that internet surveys seem to be on
    > the rise. Are journals concerned about reliability
    > and validity of data gathered in this way? Are
    > there pitfalls I should be aware of?
    >
    > Thanks for any help. I will post a digest of
    > responses to the list.
    >
    > Janet Romaine
    > Associate Professor
    > Department of Economics and Business
    > Saint Anselm College
    > Manchester, NH
    >
    > -----Original Message-----
    > From: Gender & Diversity in Organizations Division
    > Listserv [mailto:GDO-L@AOMLISTS.PACE.EDU]On Behalf
    > Of Bell, Myrtle P
    > Sent: Friday, February 03, 2006 8:47 AM
    > To: GDO-L@AOMLISTS.PACE.EDU
    > Subject: Equal Opportunities International Call
    > for Submissions
    >
    > Hello GDO Members:
    >
    >
    >
    > Equal Opportunities International, with a new
    > editor and editorial team, is committed to
    > becoming a home for excellent research papers on
    > equality, diversity, and inclusion and the journal
    > of choice for scholars in the field. The EOI
    > editor, Mustafa Ozbilgin, Finola Kerrigan (Book
    > Reviews editor), the editorial board, and I
    > (Professional Insights editor) are focusing on
    > scholarly rigor, increased citations, and improved
    > status of the journal. Its new publisher, Emerald,
    > is committed to supporting the GDO division as
    > well. Please see the link below for information
    > on the journal, its new editorial board (including
    > scholars from 21 countries), and its goals:
    >
    >
    >
    > https://ozbilgin.sslpowered.com/calls/Equal%
    20Opportunities%20International.pdf
    >
    >
    >
    > If you have problems opening the link, cut and
    > paste it to your browser.
    >
    >
    >
    > We hope you will consider submitting your best
    > gender and diversity work to EOI and look forward
    > to receiving your submissions. Please forward this
    > information about EOI to other lists and
    > organizations whose members may be interested. If
    > you have questions about EOI or a submission,
    > rather than replying to the GDO list, please
    > contact the editor directly at
    > m.ozbilgin@qmul.ac.uk or me at mpbell@uta.edu.
    >
    >
    >
    > Best regards,
    >
    > Myrtle
    >
    >
    >
    > Myrtle P. Bell, Ph.D.
    > Associate Professor of Management
    > University of Texas at Arlington
    > Box 19467
    > Arlington TX 76019-0467
    > Ph: 817 272-3857
    > http://management.uta.edu/Dr.Bell/main.htm