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Summary: Question about how individual stereotypes are ascribed to the organization

  • 1.  Summary: Question about how individual stereotypes are ascribed to the organization

    Posted 03-29-2012 14:31

    Thanks to all the GDOers who responded to my question

     

    I was looking for references studying how people ascribe their stereotypes about minorities to an entire organization.

     

    It seems that the relevant construct is "stigma by association" or "courtesy stigma" proposed by Goffman in 1963:

    http://books.google.com/books/about/Stigma.html?id=7CNUUMKTbIoC

     

    There is extensive research in this construct, particularly in psychology and medicine. You can find a list of articles here:

    http://www.mendeley.com/research-papers/search/?query=%22stigma+by+association%22

     

    There is even one article in marketing, studying the stigma created by using low-value coupons.

     

    In 2008, AMR published a special issue on this topic (Volume 33, issue 1: 194-283):

    http://aomarticles.metapress.com/content/j6j65m578220/?sortorder=asc&p_o=10

     

    However, I could not find any article testing whether this stigma extends from the individual (employee, customer, supplier, etc.) to an entire organization. For example, if a company has a high percentage of Hispanic employees, do social audiences ascribe to the organization the same stereotypes they have about Hispanics?

     

    Thanks again.

     

    Susana

     

     

     

    Susana Velez-Castrillon

    Assistant Professor of Management

    Richards College of Business

    University of West Georgia

    1601 Maple Street, Carrollton, GA 30118

    svelez@westga.edu

    Phone: 678-839-4847

    Fax: 678-839-5041

    http://www.westga.edu/mgmtbus/

     

     

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