Hello colleagues:
I would like to make you aware of a new book I have written, published by Oxford University Press entitled:
"Next in Line: Lowered Care Expectations in the Age of Retail and Value-Based Health"
From the book's website:
- The first qualitative, critical examination of the doctor-patient relationship in the era of efficiency-driven innovation, corporate care, and retail medicine
- A rigorous and highly researched examination of a now-universal experience: growing disappointment on the part of physicians and patients with what healthcare is becoming
- An ideal text for courses in medicine, health policy, public health, sociology, and business
By first conducting a macro-analysis of key industry trends (including the widespread use of performance metrics and retail principles), then measuring these trends' impacts through interviews with physicians and patients, NEXT IN LINE is both an examination and a critique of a care system at a crossroads. It is essential reading for understanding why relational care matters -- and why it must be saved in a corporatized health system bent on using retail approaches to deliver care.
The book recently received a very positive review in Health Affairs (August issue), here is the last sentence of that review:
"Caring and healing are vital core elements of what our health system provides us, not just "externalities" of some vast economic process. Hoff's sophisticated analysis is a reminder of what we stand to lose as a society if we don't get this right." (Jeff Goldsmith, Health Affairs, August 2018)
There is a 30% discount with this code, AMPROMD9, if you order the book directly from the Oxford U. Press website. Thanks very much! Best, Tim.
Timothy Hoff, Ph.D.
Professor of Management, Healthcare Systems, and Health Policy
D'Amore-McKim School of Business
School of Public Affairs and Policy
Northeastern University
Visiting Associate Fellow, Green-Templeton College, Oxford University
Visiting Scholar, Said Business School, Oxford University